FAQs

Is there a minimum quantity I need to buy?
There is no minimum order quantity for collection unless being delivered.

What are your opening hours?
We are open Monday to Friday 8:00am-4:30pm.

Do you deliver?
Yes we offer a delivery service, please see our delivery page.

Can I bring my customer in to view stock?
Yes, however they must be accompanied by a registered customer at all times, and we ask that wholesale price information is protected.

Can I send a customer in on my behalf?
No, as we only deal directly with trade customers and our site is unsuitable for the general public.

Do my plants come with a guarantee?
Any plants we provide are, to the best of our knowledge, in a healthy condition. If you have any complaints these must be addressed within 14 days of receipt accompanied by photographic evidence. After this time, as with all living organisms they may perish due to conditions outside our control.

Can i reserve stock for a later date?
We can only hold stock for a maximum of 21 days, as we do not have sufficient irrigated holding areas for longer than this.

Can i change my order after I have confirmed it?
We ask that no changes are made after confirmation, however we understand that occasionally amendments have to be made and depending on the nature of these, they may be subject to an administration charge.

What are your Terms & Conditions?
You can view a copy here